HOW TO MAKE A CLAIM

IMPORTANT – MCE’s Accident and Breakdown line is 01933 351 528.
Please call us when you need us.

What do I need to tell you?

We’ll need to know:

Details of any
vehicle involved

Details of any
injured party

Specific details
about the
accident/theft

Then what happens?

Based on your cover, our expert claim handlers and trusted partners will work with you to get it sorted.

I would also like to thank you (Alex, MCE Insurance) for your assistance and everyone who has been involved from MCE Insurance. You have done an excellent job, dealing with something that can be very stressful, very efficiently and bringing it to a swift and satisfactory conclusion. Thank you all.

Toby Underwood - MCE Policy Holder

Accident Management and Hire Vehicles Firms

If you’ve had an accident that wasn’t your fault, you may be advised to speak to an Accident, Claim Management, or hire vehicle firm. They will try to provide you with a hire vehicle, and encourage you to make a personal injury claim - this is something MCE will do for you as standard.


Be aware, these companies are not regulated by the FCA, or any other organisation - they don’t have your best interests at heart. They may also charge a hidden fee for their services.


If you have an accident or theft - always call us first on 01933 351 528.

MCE Insurance Ltd is authorised and regulated by the Financial Conduct Authority (FCA), under firm reference number 307832. You can check this on the Financial Conduct Authority Register by visiting their website on www.fca.org.uk/firms/systems-reporting/register. We are also subject to limited regulation by the Central Bank of Ireland for conduct of business rule.

Registered in England No.1232753

Calls may be recorded for training and monitoring purposes. Calls to numbers starting 0844 will cost 7 pence per minute plus your providers access charge. Calls to numbers starting 0871 will cost 13 pence per minute plus your providers access charge.